"Boy, I hate people."  I hear that all the time from people who work in animal welfare. I disagree. I understand why they feel that way. When you do this work, you hear stories all the time that make you angry. Abuse and neglect. Domestic violence. Well-meaning stupidity. Even the simple failure to stick with commitments: "I'm moving out of town, so I need to surrender my 12-year-old dog." These stories would make anyone mad, let alone someone who cares enough about animals to have chosen shelter work over other, almost certainly better-paying, options.