What do you expect from front-of-house employees when you eat in a restaurant? Are those expectations realistic? In this episode, co-hosts Matt Mueller and Lori Fredrich chat with service industry veteran, Joshua Wolter – whose experience includes work with the Marcus Hotels, c.1880 and currently Stubby's Gastrogrub & Beer Bar – about the good, the bad and the ugly in terms of great service. We'll discuss challenges, expectations and the ways in which restaurant personnel strive to make customers' experiences the best possible.
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Got an idea for a topic we should consider for FoodCrush? Want to offer feedback on our latest episode? Email me at lori@staff.onmilwaukee.com. You can also give @FoodCrushMKE a follow on Facebook, Twitter and Instagram.
Upcoming Episodes
Wisconsin Supper Clubs: A conversation with Ron Faiola
Old fashioneds. Fish fry. Relish trays. They're all part of the classic Wisconsin supper club experience. But where can you find some of the State's most interesting supper club dishes? And how did supper clubs really come to be? We chat with award-winning film-maker and author Ron Faiola to debunk myths and uncover hidden gems in the supper club circuit.
The lure of ramen: A chat with Chef Gregg Des Rossier of Tochi
The air might be chilly, but the ramen scene is heating up. Today we chat with Chef Gregg Des Rossier of Tochi about the lure of ramen. He'll share tidbits about life as a ramen chef, chat about his travels to Japan and what makes a great bowl of ramen.
As a passionate champion of the local dining scene, Lori has reimagined the restaurant critic's role into that of a trusted dining concierge, guiding food lovers to delightful culinary discoveries and memorable experiences.
Lori is an avid cook whose accrual of condiments and spices is rivaled only by her cookbook collection. Her passion for the culinary industry was birthed while balancing A&W root beer mugs as a teenage carhop, fed by insatiable curiosity and fueled by the people whose stories entwine with every dish. Lori is the author of two books: the "Wisconsin Field to Fork" cookbook and "Milwaukee Food". Her work has garnered journalism awards from entities including the Milwaukee Press Club. In 2024, Lori was honored with a "Top 20 Women in Hospitality to Watch" award by the Wisconsin Restaurant Association.
When she’s not eating, photographing food, writing or planning for TV and radio spots, you’ll find Lori seeking out adventures with her husband Paul, traveling, cooking, reading, learning, snuggling with her cats and looking for ways to make a difference.
